Delta Career Education Corporation

Campus Financial Services Officer

Req #
2017-6508
US-NC-Cary
Category
Financial Aid
Miller-Motte College - Cary
Job Status
Full Time

Overview

The Financial Services Officer provides administrative support to the Director of Financial Services, Sr. Director of Financial Services (where applicable) and the Campus Director as needed and acts as a campus on-site administrator for Financial Aid. This position responsible for the accurate and timely processing of student accounts. This position ensures transaction processing, reporting, reconciliation and other accounting functions related to student accounts are performed in an accurate and timely manner. Financial Service Officers support campus purchasing and manage inventory for the Bookstore and campus Clinics. The Financial Services Officer has a strong acumen in both Financial Aid and Student Accounts and can meet with students requiring one-on-one assistance through the financial aid process in conjunction with Centralized Financial Services. This position is responsible for performing at a high customer service level in a fast paced environment while adhering to Title IV and other governing agency regulations. The Financial Services Officer is the point of contact for the student who needs assistance with any part of the financial aid process.

Qualifications

Experience Required:

 

Minimum:

⁻           Associate’s Degree in Finance, Accounting or similar field, or equivalent work experience

⁻           1 year experience with Federal Title IV programs and administration

 

Preferred:

⁻           Bachelor’s Degree

⁻           3 years of experience in finance or similar field in a post-secondary institution

⁻           1 year experience using Accounting software such as Great Plains

⁻           1 year experience using CampusVue

 

Knowledge, Skills, and Abilities:

  • Customer service oriented
  • Proficiency in Microsoft Office programs
  • Critical thinker with effective problem solving skills
  • Excellent analytical, financial, and problem-solving skills, ability to work with high level of accuracy and attention to detail
  • Superior verbal and written English language skills; ability to communicate effectively with a variety of audiences      
  • Attention to detail
  • Ability to process multiple types of information and make judgments about moving from one task to another based on priority/importance
  • Superior verbal and written communication skills
  • Knowledge of database programs (CampusVue preferred)

Responsibilities

Provides Impeccable Customer Service & Administrative Support

  • Answers student inquiries encompassing a multitude of areas such as; Title IV funding, campus based aid, VA funding, verification, payment plans, state grants and other financial aid questions.
  • Ensures any documentation received locally at the campus is notated in CampusVue and scanned into ImageNow.
  • Prepares and maintains student financial aid and Veterans Affairs files
  • Assists with processing of Non-Title IV aid such as VA funding and state scholarships.
  • Provides assistance for students requiring hands on local assistance due to limited technology access or requiring local one-on-one attention.
  • Attends campus events such as orientation for new students to provide assistance.
  • Certifies VA students each term for packaging at Central Financial Services.

 Receives and Processes Student Payments

  • Proactively collects payments from active students.
  • Completes the Drop Checklist for drop students and scans appropriate documents for filing to ensure drops are processed according to procedure.
  • Prepares, posts, and runs the CampusVue Bank Deposit report.
  • Reconciles daily counter deposits of student payments and other miscellaneous funds (e.g., clinic revenues, etc.). 
  • Completes the Deposit Log located on the Financial Services intranet site and maintains copies of supporting documentation. 
  • Reconciles the Bank Deposit report, deposit slips, and the general ledger release to ensure no discrepancies exist.
  • Prepares invoices for third-party vendors and updates the payment schedule (e.g., VocRehab, WIA, military tuition assistance, etc.).

Reconciles Student Accounts

  • Generates and analyzes accounts receivable reports (e.g., Remaining Balance Report, Past Due Cash Flow, etc.) on a weekly basis to keep receivables current and properly maintained. 
  • Reviews problematic student accounts with the Campus Director to determine the best course of action for resolution.
  • Contacts students with past due payments and takes necessary action(s) needed to bring the students current on their payments. 
  • Submits students to pre-collections and collections as needed.
  • Maintains and reconciles State Grant bank accounts as needed to ensure records of account balances remain accurate.
  • Contacts students with past due payments and takes necessary action(s) needed to bring the student current on their payments. 
  • Issues financial clearances at key points in the student lifecycle (e.g., registration, class starts, graduation, etc.) to ensure only students who are in good standing are granted access to continue.
  • Makes recommendations for those students not qualifying for financial clearance.
  • Assists in the quarterly account billing conversion to ensure accurate status and classification of student accounts.

Supports Campus Purchasing

  • Processes check requests to ensure purchasing is efficient and in compliance with Delta policy.
  • Serves as purchasing agent for office supplies and other purchases approved by the Campus Director through Reqlogic.
  • Maintains and reconciles the Petty Cash bank account to ensure it remains in balance.
  • Completes month end reports and activities.
  • Sends applicable invoices to AP for processing to ensure vendors are paid within terms.
  • Manages campus card expenditures to ensure that charges are properly allocated, statements are balanced, and accounts are managed within policy.

Manages Bookstore Inventory (if applicable)

 

  • Maintains Point-of-Sale (POS) System to support the campus clinic and bookstore.
  • Works with the Academic team to ensure the campus bookstore is stocked with the materials required for all course offerings.
  • Takes inventory of the bookstore on a regular basis to ensure textbook editions are current and to minimize losses due to outdated inventory.
  • Processes month-end inventory close and submits appropriate reports to corporate support staff.
  • Assists with the physical inventory in the clinic(s).
  • Audit clinics on a regular rotation.

Exit Counseling

  • Guides graduates through exit counseling via studentloans.gov and assists with questions or concerns.
  • Mails exit counseling packet to graduates not attending campus exit counseling.

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