Students who elect to enroll in programs delivered by Delta schools represent diversity in age, gender, culture, socio-economic background, prior learning experience and college readiness. While instructors serve as the primary point of contact with students regarding activities within a defined course, the academic advisor provides academic support across the program of study. The advisor is critical to the continuity of academic support between and across courses as the student progresses through his/her program of study, developing career-related competencies and confidence in him/herself as a learner with the completion of every activity, assignment, assessment, course and term.
Barriers to the academic success of each student may be identified through the admissions process, as a result of performance within a course, or through self-identification. Academic advisors serve as one of the multiple escalation paths triggered by the Instructor, the Program Director and/or the Student Support Coordinator, depending upon the need of the student.
The academic advisor is able to converse with the student regarding a particular course and its contribution to the development of pre-requisite knowledge for subsequent courses as well as the achievement of learning objectives and development of competencies required for the career outcomes associated with the program of study. The academic advisor is able to work with the student to problem-solve issues related to academic success, including development of study skills, time management skills, asking the instructor for assistance, navigation of the virtual learning environment, and participation in group projects. Additionally, the academic advisor is skilled in providing fundamental academic support in mathematics, writing, and other areas of high-need that help with student progression.
This position requires working closely with administrators, faculty, staff, and students at all levels to ensure retention strategies are effectively maximized to retain students. He/She supports the Academic Department by monitoring student attendance by instructor, academic course, and program, as well as monitoring overall campus retention. Additionally, he/she examines issues and concerns, participates in a dialog of problem-solving with students and the community, and provides direct support services to students. The Academic Advisor provides student referrals to outside counseling and support services to remove barriers to degree completion.
Knowledge, Skills, and Abilities:
I. Proactively Identifies Students Who May Require Academic Assistance
II. Provides intrusive advising in response to student risk data collection and analysis
III. Exhibits responsiveness to student requests for assistance
IV. Activates escalation path on student issues outside of scope
V. Adheres to data collection, documentation and quality control policies and procedures
VI. Contributes to the development of solutions for re-occurring issues