Delta Career Education Corporation

Massage Clinic Receptionist - 10-15 hours per week

Req #
2017-5867
US-NC-Wilmington
Category
Administrative/Clerical
Miller-Motte College - Wilmington
Job Status
Part Time

Overview

The Receptionist is responsible for acting as the first point of contact in welcoming guests (e.g., prospective graduate enrollees, customers, vendors, etc.) to a Delta facility (e.g., campus, clinic, spa, etc.).  He/She maintains a professional appearance and attitude at all times to convey a welcoming and knowledgeable demeanor. This position works closely with the staff to provide day-to-day support, including administrative activities, records maintenance, and correspondence in compliance with company and regulatory policies and procedures. Additionally, the Receptionist can be called upon to serve as a test Proctor for Wonderlic.

Qualifications

  • Minimum:

⁻           High School Diploma

⁻           2 years of experience in secretarial science

  • Preferred:

⁻           Associate’s Degree

⁻           Experience in customer service

⁻           Working knowledge of federal/state government education regulations

⁻           Experience with College Admissions, Financial Aid, Student Services, Education and Career Placement departments

Responsibilities

     Welcomes Visitors

  • Greets visitors and fulfills requests (e.g., re-directs calls, schedules meetings and appointments, answers general questions about the facility, services, and products, etc.).
  • Screens incoming calls to determine subject matter, urgency, and direction.
  • Transitions callers to the proper staff member for further assistance and takes adequate messages when required.
  • Promotes Delta’s services and products to visitors and callers when appropriate.

      Maintains Reception Area

  • Maintains the reception area and front desk to ensure it is clean, welcoming and secure.
  • Escalates issues affecting front desk operations to eliminate potential disruption.
  • Displays appropriate materials (e.g., admissions forms, marketing materials, retail products, etc.).

      Conducts Administrative Activities

  • Opens the office in the morning and ensures there is coverage at all times during business hours.
  • Sorts and delivers incoming mail and processes outgoing shipments and packages.
  • Prepares data and documentation applicable to the department or facility (e.g., academic transcript request forms, letters to new enrollees, customer profile data, etc.).
  • Confirms meetings and appointments via phone, text, or email.
  • Attends planning and organization meetings to obtain information (e.g., schedules, special events, non-routine functions, etc.) and to take action on delegated tasks.
  • Provides assistance in completing general and clerical tasks.
  • Other duties as assigned

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